SHIPPING & EXCHANGE POLICY

EXCEPTIONS

At Goldbay, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy. To initiate a return, please contact our customer support team with your order number and reason for the return. We will provide you with a return shipping label and instructions for returning the item. Once we receive your return, we will process your refund within 5 business days.